Shipment Policy for Roglasni
Effective Date: January 8, 2025
At Roglasni, we are committed to providing a smooth and reliable shipping experience. Please read our Shipment Policy carefully, as it explains the shipping procedures, fees, and related information for all orders placed on our website (https://roglasni.com/). By making a purchase, you agree to the terms outlined below.
1. Order Processing Time
- Processing Time: Orders are processed within 1-3 business days after they are placed. Please note that weekends and holidays are not included in processing times.
- Orders are processed once payment has been confirmed and inventory is verified.
2. Shipping Methods
We offer various shipping options to suit your needs. Available shipping methods include:
- Standard Shipping: Typically delivers within 5-7 business days depending on your location.
- Expedited Shipping: Faster delivery within 2-3 business days for an additional fee.
- Overnight Shipping: Available for next-business-day delivery if the order is placed before 12 PM EST.
We use reputable carriers such as USPS, UPS, and FedEx based on the shipping method and your location.
3. Shipping Fees
- Shipping fees are calculated at checkout based on the weight, size, and destination of your order.
- Free Shipping: We offer free standard shipping for orders over a certain value. This will be reflected during checkout if applicable.
- Shipping fees will be clearly shown before you confirm your order at checkout.
4. International Shipping
Currently, we only ship within the United States. We do not offer international shipping at this time.
For customers located outside the U.S. who are interested in shipping options, please contact our customer support team for potential solutions.
5. Address Accuracy
It is essential that the shipping address you provide is accurate and complete. We are not responsible for delays or misdeliveries caused by incorrect or incomplete address information.
If you need to update your shipping address after placing an order, please contact us immediately at info@roglasni.com, and we will try to accommodate the change before the order is shipped.
6. Order Tracking
- After your order has shipped, you will receive a shipping confirmation email with tracking information.
- You can track your package using the tracking number provided via the carrier’s website.
- Please allow up to 24 hours for tracking information to appear in the system.
7. Delivery Times
- Domestic Orders: Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: Next-business-day delivery (if ordered before 12 PM EST)
- Delivery times are estimates and may vary based on weather conditions, holidays, or delays by the shipping carrier.
8. Shipping Delays
- Roglasni is not responsible for any delays caused by the shipping carrier, including but not limited to weather, strikes, or unforeseen circumstances.
- We will make every effort to assist you if there are any delays, but please note that delivery times are estimates and are not guaranteed.
9. Damaged or Lost Items
- Damaged Items: If your order arrives damaged, please contact us within 7 days of receiving the item. We will work with you to initiate a return or send a replacement.
- Lost Items: If your order is lost in transit, please contact us. We will work with the carrier to track down the package, and if the item is confirmed lost, we will offer either a refund or a replacement, depending on your preference.
10. Shipping Restrictions
- P.O. Boxes: Some carriers may not deliver to P.O. Box addresses. Please ensure you provide a valid physical address to avoid delivery issues.
- Restricted Products: Certain products may have shipping restrictions due to size, weight, or hazardous material regulations. If any items in your order are restricted, we will notify you and offer a solution.
11. Customer Support
If you have any questions about shipping or need assistance with your order, please reach out to our customer service team:
- Phone: (706) 210-9917
- Email: info@roglasni.com
We are here to assist you with any inquiries regarding shipping or delivery.
12. Changes to the Shipment Policy
Roglasni reserves the right to modify or update this Shipment Policy at any time. Any changes will take effect immediately upon posting on our website. We encourage you to review this policy regularly for updates.
Thank you for choosing Roglasni! We appreciate your business and are committed to providing excellent shipping services.
Roglasni Contact Information
Street: 321 Walden Glen Ln, Evans, Georgia (GA)
Phone: (706) 210-9917
Email: info@roglasni.com
Website: https://roglasni.com/
Feel free to let me know if you’d like to make any changes or if you need further details!