Return and Refund Policy
Effective Date: March 4, 2025

Blanglasni (“we,” “our,” or “us”) is committed to customer satisfaction. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.
• Items must be unused, in original condition, and in original packaging.
• Proof of purchase (order confirmation or receipt) is required.
• Certain items, such as personal care products, final sale items, and customized products, are non-returnable.

2. Return Process

• To initiate a return, contact us at info@blanglasni.com with your order number and reason for return.
• Once approved, we will provide return instructions and a return shipping address.
• Customers are responsible for return shipping costs, unless the return is due to a defective or incorrect item.

3. Refund Policy

• Once we receive and inspect the returned item, we will notify you of the refund status.
• Approved refunds will be issued to the original payment method within 5-7 business days.
• Shipping fees are non-refundable, except in cases of incorrect or defective items.

4. Exchanges

• If you received a defective or incorrect item, we offer free exchanges.
• Contact us at info@blanglasni.com within 7 days of delivery to request an exchange.

5. Damaged or Lost Shipments

• If your order arrives damaged, contact us immediately with photos of the damaged item and packaging.
• For lost shipments, check your tracking information and contact us if the issue persists.

6. Contact Us

For any return or refund inquiries, please contact:

• Email: info@blanglasni.com
• Phone: (224) 338-8349
• Address: 1371 Oxford Ln, Round Lake, Illinois (IL), 60073

Thank you for shopping with Blanglasni!